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goodstart.org.au

Help

Below are answers to some of the most frequently asked questions and ways to contact us for assistance.

Connect with us

Goodstart Early Learning was founded on a vision of giving children the best possible start in life through access to quality early learning. 

Find out more about our services and centres at www.goodstart.org.au or speak with our friendly Family Services Team.

Connect with our Family Services Team
 1800 222 543

Contact Us

FAQs - Digital Subscription

  • Goodstart at Home is a regularly updated online collection of fun and enriching learning activities and experiences for you and your child to discover at home. Some of the activities and experiences are designed for you to play together with your child, and some might even let you take a well-earned backseat while they explore and learn.

  • The activities have been developed by our team of highly experienced and qualified early childhood and primary education experts.

    Each activity steps through what the learning will be for children, what parents need to do and the everyday household items you might need for each one.

    The activities on Goodstart at Home cover the below curriculum and learning areas (age appropriate) so you can be sure that it’s both fun and helping them learn and grow at the same time.

    • Literacy
    • Mathematics
    • STEM
    • Social and Emotional Well Being
    • Physical Development
    • Creative Development
    • Daily Routines.

  • You should automatically have access once you sign in/purchase a subscription. For any issues with your subscription please email the Goodstart@Home team at gsathome@goodstart.org.au.

  • The annual subscription fee allows one account to be created, with one login.

  • Please contact the Goodstart at Home team directly at gsathome@goodstart.org.au.

  • You can contact Goodstart’s Family Support Team on 1800 222 543 or by emailing enrolments@goodstart.org.au. They will be happy to assist you to find a Goodstart centre in your local area. Alternatively, you can book a tour at your local centre directly on our website at https://www.goodstart.org.au/book-a-tour.

  • If you received a key code for a free subscription please email the team at gsathome@goodstart.org.au with your code and contact details. The team will arrange free access. 

  • If you wish to delete your Goodstart at Home account please submit the Contact Us form, selecting the Account deletion option. Please ensure the email address provided is the one linked to your account or specify the email address used when registering.

FAQs - Feedback

  • We would love to hear from you! Please share your feedback with us about your experience through the form on this page or direct at gsathome@goodstart.org.au.

  • Yes! We would love to see parents sharing the wonderful experiences they have with their children through Goodstart at Home. Just ensure when you post on Instagram or Facebook that you tag @goodstartmoments_   with #goodstartathome

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